REFUND POLICY

Thank you for bringing Little Berth into your home. If you are not happy with your order, we are here to help.

Here is everything you need to know about returns and exchanges.

Return period
You have 14 days from the date of delivery to return an item for a refund or exchange. Items must be unused, in their original condition, and in their original packaging.

How to request a return
To initiate a return, please contact us at hello@littleberth.com with your order number and reason for return. We will provide you with return instructions as soon as possible. 

Refund process
Once we receive your returned item, we will inspect it and process your refund within 5-10 business days. Refunds will be issued to the original payment method used for the purchase. Please note that your bank or card provider may take additional time to process the payment. If more than 15 business days have passed since your refund was approved, please contact us at hello@littleberth.com

Return shipping costs
Customers are responsible for return shipping costs unless the item received was defective or incorrect.

Non-returnable items
The following items cannot be returned:
- Gift cards
- Sale or clearance items (unless defective)

Exchanges
If you would like to exchange an item, we recommend returning the original piece first. Once your return has been accepted, you can place a new order for your preferred item.

Damaged or defective items
If you receive a damaged or defective item, please contact us with photos of the damage. We will arrange for a replacement or full refund at no cost to you.

Questions?
If you have any questions about our refund policy, please do not hesitate to contact us at hello@littleberth.com